Privacy Policy

1. Introduction

Yieldfyze ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding our use of it. By accessing or using our services, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any other details submitted through contact forms, account registration, or correspondence with us.
• Usage data: information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and browser type.
• Device and technical data: such as IP address, operating system, device identifiers, and general location information inferred from your IP address.
• Cookies and similar technologies: data collected through cookies, pixels, and local storage as described in Section 6 below.

3. How We Use Information

We may use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services
• Responding to inquiries, support requests, and other communications
• Improving, personalising, and expanding our website and offerings
• Analysing usage trends to better understand how our services are used
• Sending administrative information, updates, and, where consented, marketing communications
• Detecting, preventing, and addressing technical issues, fraud, or security concerns
• Complying with applicable legal obligations

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers and vendors who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations
• Professional advisors, including legal, accounting, and insurance providers, where necessary
• Regulatory authorities or other third parties where required by law, legal process, or to protect our rights or the rights of others
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to applicable confidentiality protections

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website. Where required by applicable law, we will seek your consent before placing non-essential cookies.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you, legal or regulatory requirements, and the need to resolve disputes or enforce agreements.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. International Data Transfers

Where personal information is transferred to, stored, or processed in a country outside your own, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Object to or restrict certain processing activities
• Request portability of your personal information
• Withdraw previously given consent
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.